Nails New You

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Reviews

• jamie f

  May, 05 2018
  ★ ★ ☆ ☆ ☆
  i highly suggest NEVER going here. i went there for a fill (didnt have time to get to my regular place -Gentle Nails) I told the woman all I wanted her to do was to make a concave dip on the top of my nails. She didn't understand English very well so I explained her and showed her a few times, then finally drew a picture on my iphone app and showed her. instead, she carved off the sides of my nails and made them skinny and weird. no dip either, the nail she did replace is longer than the others.
  
  the guy argued with me for atleast 5 minutes in front of other customers saying i should've told her i didn't want her to make them skinny, they try to make them look natural (i came in with wide, long,(not-cream)white tips)... finally he agreed he'll redo them for free. that night the tip of my thumb cracked from cleaning my kitchen floor.
  
  as i waited to get them taken off, a girl handed me the phone- it was the guy telling me he won't take them off for free, but would redo them for free.. this was so weird to me, & obviously proved that he puts being spiteful ahead of being professional. $17 down the drain.
  
  LONG STORY SHORT: they messed up my nails, they cracked the first night, then refused to go through with his word & fix them. bad idea.
  
  Sincerely,
  
  A cosmetologist herself
  
  p.s- I suggest Gentle Nails on Union by Cleveland :-)

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